Garage Door Company Reviews

08/08/2024, The garage door springs broke, so I called the the tried and true Garage Doors and More for help. They apologized for not being able to come out that... read more day, because they were so busy. They gave me a date that was two days away and said if they had a cancellation they would put me in that time slot. The technician, Craig, was very professional and explained that because we used the door as a main enter and exit from the house he would suggest we put a heavier duty spring on the door. He advised me that the bigger spring was a little more expensive, but that it was my decision. He never put any pressure on me to up grade the spring. Because of the terrific customer service I will not use any other company, and besides they are a family owned company. My garage door spring broke and as it always happens it was 6:30 at night. I searched the internet for a locally owned garage door company and came across Garage Door and Moore, who had all five star reviews. I called them the next day and scheduled the repairs for 2:30 pm. The guys arrived when they said they would and went to work right-a-way. My first contact with Beau and Chris was great. They were very polite and had very good customer service skills. Chris said it would take about an hour to replace the two springs, oil the hinges, adjust the chain and make sure the opener was operating properly. At no time did they try to sell me a new opener, or try to sell me services that were not needed. The job was finished on time and the door opener has never sound this good. I will not have ant other company work on my garage door. If I need any services done to the door I will call Garage Door & Moore. It is to bad I cannot give them any more than 5 stars, because they deserve a lot more. 03/07/2024, Was having problems with the key pad. Chris Rail came out and said the battery contact was bad, so we had the pad changed and everything worked great. While Chris was here he adjusted and oiled the springs. This company is terrific.

Great experience. Local company; owner was nice, trustworthy and fair. They were able to fit us into their schedule earlier to fit our needs. Price seemed good... about twice what... read more I would have paid to buy just the garage door from Menards. But they did a new track and seal around the trim as well. Didn't call any other companies because we were so comfortable.

Used to work for Beau and Tracy! Great people, and top notch work! Wouldn't use any other company to work on my garage!

Thank you for your efficiency, professionalism, communication and friendliness. My husband “thought” he could fix it himself. No way, at least not as quickly as Craig did in a matter... read more of a couple hours and a reasonable price. Good job!

When I called, I was greeted pleasantly and set up with an appointment. Chris showed up on time and fixed my problem. He did a safety check and found... read more a roller out of the track and fixed it. He was very friendly and efficient. I will call them again if I have a problem and recommend them to others.

Great service! They came out promptly, explained the options. A few days later, they made the repairs efficiently.

Chris was on time and did an excellent job! Thank you

Easy to schedule, came on time, doors work great now,reasonably priced. Beau was a nice guy to work with.

GD&M will be my first call, and ONLY call when I need to replace my old garage door. Very recently, I came home in the morning to a stuck garage... read more door. Got into the garage and saw a spring had broken. Looked on line and saw best reviews were all associated with Garage Doors & More. Called and talked with very pleasant young lady. Gave me quote for springs, and I was good with it. Just 45 minutes later, Chris Rail is at my door. Very professional guy, and very experienced. 90 minutes later the job was done, my door worked flawlessly. Final cost was a wee bit higher than quoted, but Chris did some extra "rehab" work on my old door that he could have just ignored. That's a professional. Do it right, and do it now. Totally satisfied with the entire experience. Very highly recommended.

Great price for above and beyond service. They'll be my first call if I have issues again.

Professional, helpful, quality work and products , fair quotes, great communication. Garage Doors and More helped us a couple years back when our springs failed and we needed new... read more openers, they came out immediately in the middle of winter, gave us advise that kept us for spending money we didn’t need to. When it came time to replace the doors, they were the first we called. They offered advice from door selection to design, worked with us within budget, installed 3 doors with high attention to detail, cleaned the doors and left a clean work site. They are a well run family owned business and you can tell everyone we spoke with or came to house was part of the team. Would recommend and hire again.

Great service and friendly staff!!!!!

Craig was great, really appreciated that he was honest and provided his recommendations of how to proceed opposed to jumping into what we thought we needed to be replaced. Also,... read more provided insight to an additional fix for the longevity of our Garage Door.

Have used Garage Doors and More a few times. Great, timely response to my problems. The staff replaced my old door with a new one that works great,... read more sounds great and looks great. Great job! I highly recommend them.

I would highly recommend Garage Doors and More. They came on time, they did a great job installing my garage door, and were very pleasant to work with. I... read more had Garage Doors and More come this week to do routine maintenance on my garage door and opener. As usual, they were very pleasant to work with and really listened to my concerns about my garage door. I still highly recommend them and will continue to use them myself in the future.

Very responsive, quality work, reasonable prices, and friendly people. Highly recommended.

Beau and everyone else at Garage Doors and More are the ones to call for any garage door issues. Friendly, knowledgeable, professional and quality work has been my experience.

I’ve been using Garage Doors and More for quite a while and they have never disappointed. The work is top notch clean and professional the staff is so pleasant they... read more listen to your needs or issues and take of it. I would HIGHLY recommend them for all your garage needs residential or commercial Beau and Tracy are just great people to deal with.

One of our garage door springs broke, I hopped on Google as I normally do, and came across Garage Doors & More. They had good reviews, so I called. The... read more person that answered the phone was very pleasant and helpful. I was able to make an appointment for 8am the next morning. Thier pricing was upfront and accurate, the technician showed up at exactly 8am and completed the job within the 45 minute window he gave when he started the job. Everyone involved was professional, personable, and honest. I couldn't have asked for a more pleasant experience. I would definitely recommend them for you garage door repair needs.

Our door is from 1996 and prob hasn't been touched since. we were hoping for a lift, but they told us honestly it wouldn't work in our space… they didn't... read more upsell us and fixed the issue!! We appreciated the honesty and quality work!

timely service, excellent communication and detailed explanation of the job will definitely use for all my need in future

They came timely, solved the problem quickly and professionally, and their rates are fair!

We are big fans of this company. We have used them on multiple occasions here in Grayslake, and each time they have been outstanding. They show up when scheduled, the... read more Technician is a pro and the price is reasonable/competitive.

Fast response, perfect solution, very courteous. Very reasonable cost.

great service, right on time. Fast and friendly!

Fantastic service. Our garage door wouldn't open when my husband went to leave for work at 6am. They said they could come right away, or we could wait until 8am... read more to avoid an emergency fee. We very much appreciated being given the option and chose to wait. He arrived at 7:45 and the door was fixed by 8:30. Very reasonably priced, I expected it to be much more. Thank you so much for saving our work day!

Supper nice and friendly people. Know their stuff. Highly recommend. Thanks

We were able to schedule a visit to our house within 2 days or our call. Our technician arrived right on time and quickly rekeyed our keypads and also... read more gave us a third garage door opener and keyed it to our door openers. . It was inexpensive and our tech was knowledgeable and very friendly.

This is a great company and helped us out when our garage door motor failed. Their technician installed our new motor quickly and took the time to walk me... read more through every detail of the new motor or ensure I understood everything. Would highly recommend for any garage repairs!

Our springs broke! We had contacted Beau who originally installed. They were able to send Craig out within the week for repair. Make sure to tell them which kind of... read more garage door you have so they can have the parts with them when they arrive. Awesome service, quick clean, hassle free quality work. We always recommend GD&M to our friends and family!

Great experience!! Needed our garage door adjusted and they were able to come out that day and did a fantastic job! Awesome communication!! They texted when they were 15... read more minutes away, texted a picture of the technician who would be coming! So nice in this day and age to know who is coming to your home. EXCELLENT service!!! Would highly recommend!!

Excellent service. Arrived on time and provided options to fix and or replace our old opener. Went with a new unit. Didn’t have to wait, installed within two hours. Training... read more on new app, keypad and even program the car. Win, win! I would highly recommend.

A great job done. Recommended by Ador Garage Door, our previous garage door service provider. Friendly, knowledgeable service tech. The price was reasonable.

Great service. Very professional and honest. Thank you

My family moved here last year and I decided to give Garage Doors and More a try. I was very pleased with the ease of getting an appointment for my... read more garage check-up and how everything was explained in detail. Beau reprogrammed our remote and explained all it's features. This year I had Graig come out for my garage tune-up and it was just as easy. Their prices are very fair and I am very condident of their ability to fix and monitor my garage doors. I will continue to use them for any issues and yearly tune ups. Thanks guys

What a great job. Had a short in wiring and a broken remote. Repaired in less than an hour and serviced both overhead doors. Got recommended by neighbor and certainly... read more will use them again.

Simply the best! Cannot find enough nice words to say about this company. They treat you like family.

Great people, great service! They’ve done both new garage door installation and repairs for me. They are responsive, friendly, knowledgeable and do excellent work. Highly recommend!

Service call to tune up our garage door, including lubricant, tightening and alignment. Solved our problem with door not closing consistently.

One of my door springs snapped. After a brief internet search for repairs, I remembered my neighbor had recently had a new garage door installed after he experienced a snapped... read more spring as well. I reached out to him to ask who he used. He was very satisfied with Garage Doors And More. I was able to get an appointment the next day. You can book via text, phone call or website. The communication was excellent and the technician arrived early. He was friendly and respected my home. He didn't try to upsell me. The price quoted was the exact price I paid. Work was done efficiently. I'm confident the repair was done correctly. They prefer payment with cash, check or Zelle. Credit card payment adds a 3% fee. I would recommend them.

Showed up on time and did the job well. Good price. Have used them many times to fix broken garage springs. I will use them again

Super friendly on the phone, dude that came by was in and out in no time, even in -5 degree temps. Super professional, no upselling, and quoted us $100 less... read more than the other 3 repair joints I called for a lift cable replacement. Will be calling in the Spring for some upgrades!

I was incredibly impressed with the quick response and the work completed. I recently moved to the area and desperately contacted several vendors to complete the installation of a new... read more garage door and opener. My installation was not straightforward, so I had a few show up to look at the work and then would not respond, and others simply just did not know what they were doing. When I contacted Garage Doors and More, I not only received a quick call back but also told them my story and supplied them with some pictures. I received an instant quote. I asked that they do a site visit to confirm things which they did. When the owner arrived, I could instantly see I was dealing with a true professional. He patiently explained things and answered all my questions. Within a week, I have my awesome new garage door installed. The work was done quickly and professionally. I can't state enough how impressed I was and glad I found my new garage door company. Side note: I am a builder and used to dealing with trades. They are not all created equal, and Garage Doors and More are at the top of their game!

Thank you Garage Doors and More, Inc. and in particular Beau for repairing my garage door. Your professionalism, communication and workmanship is why I will only use your company and... read more will always recommend you.

They came out once to replace a broken spring. I called them back again and Beau responded to me quickly and showed me several options and costs and Kaci called... read more quick to schedule my installation. Chris came out and installed the new opener, button and keypad. It all works great!

Our technician, Craig, was fantastic. He was on time, friendly, knowledgable, and respectful of our property. He fixed a safety issue we didn't even realize was there, as we haven't... read more lived in our house long. He was very thorough with his inspection, and oiled and tightened up everything. With new springs and keypad, our garage is working better than ever. Thank you so much! We will definitely call on you again!

Garage Doors & More did a great job of replacing my old rusted door & also putting in a new Opener. They understood when I had some unexpected bills... read more come up between having them quote & doing the actual job. Kaci was kind enough to drop by one time to pick up the deposit check. And Chris was a great installer. He explained everything & seems to have done everything completely correct. The entire company was very nice to deal with & respected my time. When they said they were gonna be there, they showed up. I would highly recommend them.

Great business to work with. The scheduling was easy. The man did a great job replacing more door springs and was on time for the appointment. Great work Craig.

Great experience with Garage Doors and More. They made an appointment on short notice and they were able to troubleshoot our issues and had all they needed to repair on... read more the spot! I would highly recommend.

I have Known Beau Going back to around 2008 Networking, since than Beau has been my referral for garage doors repair and new. He is very professional and honest my... read more clients always have been very happy with his services. I just had his company come to my home and change my broken spring. I would not call any else. James Smith RE/MAX Showcase