Questions We Hear Every Day
Garage Doors and More is a family-owned garage door company serving Grayslake, Libertyville, Lake Forest, Vernon Hills, Volo, and the rest of Northern Illinois and Southern Wisconsin since 2014. We grouped the questions homeowners ask us most by service, so you can go straight to what is happening with your door. Each answer gives you the short version first, with a link to the full service page if you want more detail.
Family-owned since 2014 | 5.0 on Google (316 reviews) | BBB A+ | 24/7 emergency repair
Find your answer by service:
Garage Door Repair FAQs
Same-day garage door repair whenever possible. We service all major brands and styles.
What garage door repair services do you offer?
Garage Doors and More offers full-service garage door repair near you, including broken spring replacement, cable repair, off-track door repair, panel replacement, roller issues, and garage door opener repairs. Our local technicians focus on restoring safe, smooth operation for homeowners throughout the area.
Do you offer same-day garage door repair?
Yes, Garage Doors and More offers same-day garage door repair whenever possible, because we understand how inconvenient and disruptive a broken garage door can be for your home, schedule, and security.
How much does a garage door repair usually cost?
The price will depend on the repair needed, of course, but you can expect to spend $150 to $600 for a garage door repair. Common repairs include springs, cables, and rollers, and the final cost depends on your door type and the parts needed. Schedule a repair visit for an exact quote.
How do I know I need garage door repair?
Your garage door may need repair if it is coming up at an angle, you have loose garage door cables, you have a broken garage door spring, your garage door won’t open or close, your garage door opens slowly, or your garage door drops closed suddenly. Learn more about our garage door repair services.
Can you fix an off-track garage door safely?
Yes, we can fix off-track garage doors by carefully realigning the door, inspecting tracks and rollers, and securing all hardware to ensure the door operates safely and doesn’t derail again.
Do you replace damaged garage door panels?
Yes, we offer panel replacement services to repair damage from accidents or wear and tear, restoring your garage door’s appearance and function.
Why is my garage door so loud?
Loud noises during operation are likely a sign that something is wrong with your garage door. The most common causes are hardware that hasn’t been properly secured and requires tightening, rollers that are worn out, rusted, or broken, and parts that lack proper lubrication. Our noisy garage door repair team will find the cause and fix it.
When is my door past the point of repair?
It is more cost-effective to request garage door replacement when you need multiple and significant garage door repairs.
Do you work on all garage door brands and styles?
Yes, we work on all major garage door brands and styles, including steel, wood, insulated, carriage house, and custom garage doors, giving homeowners confidence regardless of manufacturer.
Garage Door Spring FAQs
Torsion and extension springs replaced by trained technicians. Same-day spring repair in many cases.
How do I know if my garage door spring is broken?
You may know your garage door spring is broken if your door won’t open, slams shut, or makes a loud popping sound. Our technicians handle garage door spring repair for both torsion and extension springs.
Is it safe to use my garage door with a broken spring?
It is not safe to use your garage door with a broken spring, as the springs carry most of the door’s weight and prevent sudden drops. A broken spring is treated as an emergency garage door repair.
Can I repair garage door springs myself?
Our experts at Garage Doors and More highly discourage repairing garage door springs yourself. You should hire a professional for garage door spring repair because springs are under extreme tension and can cause serious injury if handled incorrectly.
How long do garage door springs last?
The lifespan of torsion springs is typically 15,000 to 20,000 cycles, while extension springs last for about 10,000 cycles.
Do both springs need to be replaced at the same time?
If you have extension springs (one on either side of your garage door) or two torsion springs, we recommend replacing both springs at the same time.
How long does garage door spring repair take?
Garage door spring repair usually takes about one to two hours once our technician arrives at your home. We offer same-day garage door spring repair in many cases, helping homeowners restore access and security as quickly as possible.
Emergency Repair FAQs
24/7 emergency garage door repair in Lake Villa, Grayslake, Round Lake Park, and nearby communities.
Do you offer 24/7 emergency garage door repair?
Yes, Garage Doors & More provides 24/7 emergency garage door repair in Lake Villa, Grayslake, Round Lake Park, and nearby Northern Illinois communities to ensure your door is fixed as soon as possible.
What is considered an emergency garage door repair?
An emergency garage door repair is needed when your door creates a safety or security risk, such as a broken spring, a door stuck open or closed, or a garage door that has come off its tracks.
How quickly can emergency garage door repair be performed?
Emergency garage door repair can often be performed the same day, and in many cases within hours, depending on the severity of the issue and technician availability in your area.
Is it safe to use my garage door while waiting for emergency repair?
It is not safe to use your garage door while waiting for emergency repair if it is stuck, making loud noises, or visibly damaged, as continued use could cause injury or system failure.
Do emergency garage door repairs cost more than regular service?
Emergency garage door repairs may cost more than regular service due to urgency and scheduling, but addressing the issue immediately often prevents more expensive repairs or replacements later.
Do you handle emergency garage door cable repairs?
Yes, we handle emergency garage door cable repairs when cables snap, loosen, or tangle, which can cause the door to hang unevenly or fall suddenly without professional intervention.
Garage Door Opener FAQs
We install and repair LiftMaster, Genie, and Sommer openers, and repair all major brands.
Which garage door opener brands do you install?
We install a variety of garage door openers from top brands like LiftMaster, Genie, and Sommer, suited for your home in Vernon Hills or any nearby Northern Illinois town.
Which LiftMaster openers do you recommend?
The LiftMaster openers we recommend include the 81550, 81650, 83650-267, 85870, 8500W, and 84505R. LiftMaster openers offer real-time diagnostic reports, on-the-go door access with the myQ app, and automatic garage door locking. Compare all of our garage door openers.
Do new garage door openers come with a warranty?
Yes. New openers come with the manufacturer’s warranty, and the LiftMaster openers we install include lifetime motor warranties. Ask us about warranty details for your model during your garage door opener installation.
Do you repair all brands of garage door openers?
Yes, we repair all major brands of garage door openers, including older and newer models. See our garage door opener repair service for details.
Is it dangerous to operate a garage door with a malfunctioning opener?
Operating a garage door with a malfunctioning opener can be unsafe because the opener controls movement, safety sensors, and auto-reversal systems.
How long does a typical garage door opener repair take?
A typical garage door opener repair appointment usually takes about one to two hours.
When should I replace my garage door opener instead of repairing it?
You should consider replacing your garage door opener if it frequently fails, is very noisy, shows wiring damage, or is more than 10 to 15 years old. Learn about garage door opener installation.
New Garage Door FAQs
Every new garage door includes a two-year maintenance warranty and a five-year workmanship and installation warranty.
Is maintenance included when I buy a new garage door?
Yes. Every new garage door from Garage Doors and More includes a two-year maintenance warranty with one evaluation per year of the door’s mechanical components and safety features. We will let you know when your maintenance is due. Your installation is also covered by our five-year workmanship and installation warranty. Learn more about our garage door maintenance.
Which garage door brands do you install?
We install high-quality garage doors from trusted brands like Haas, Clopay, CHI, and Amarr for customized doors on homes in Libertyville, Vernon Hills, and surrounding Northern Illinois areas. Browse our garage doors.
What are my options for new garage doors?
When it comes to new garage door design, your options are practically endless. Just a few of your options include steel garage doors, wood garage doors, glass garage doors, insulated garage doors, and carriage garage doors.
What is included in a professional garage door installation?
Professional garage door installation includes measuring your opening, helping you choose the right door type and style, removing any existing door (if needed), installing the new door panels, tracks, rollers, and hardware, and ensuring that the opener is properly aligned and tested.
How long does garage door installation take?
Garage door installation typically takes a few hours to most of the day, depending on the complexity of the job and whether an opener is being installed or replaced simultaneously.
How much does a new garage door installation cost?
The cost of a garage door installation varies based on the door type, size, material, insulation value, hardware options, and whether a new opener is included. Contact us for a quote on your home.
Can I replace just the garage door without changing the opener?
Yes, you can replace only your garage door and keep your existing opener if it’s still in good working condition. Learn more about garage door replacement.
Garage Door Maintenance FAQs
Our tune-up tightens, lubricates, and balances every part of your system and checks each component for wear.
How often should I schedule garage door maintenance?
You should schedule garage door maintenance at least once a year to keep your system operating safely and efficiently.
What does a professional garage door maintenance service include?
A professional garage door maintenance service includes a complete inspection and tune-up of your entire system. Our garage door tune-up involves tightening, lubricating, and balancing every part of your garage door system while checking every component for wear and tear.
Can garage door maintenance extend the life of my system?
Garage door maintenance can significantly extend the life of your system by reducing unnecessary strain on critical components.
What common garage door problems can maintenance help prevent?
Routine garage door maintenance helps prevent common issues such as broken springs, worn rollers, loose hardware, noisy operation, and opener strain caused by poor door balance.
When is the best time of year to schedule garage door maintenance?
The best time to schedule garage door maintenance is before extreme weather seasons, such as summer and winter.
Is garage door maintenance part of garage door repair?
We consider garage door maintenance a separate service, as you can request one of our professionals to come out to your home to professionally inspect, adjust, and perform door balance tests. Book a maintenance visit.
Company FAQs
Family-owned and operated, with over 25 years of combined hands-on experience.
What areas does Garage Doors and More serve?
We serve Northern Illinois and Southern Wisconsin, including Grayslake, Libertyville, Lake Forest, Vernon Hills, Volo, Lake Villa, Mundelein, and Round Lake Park. See every town on our service areas page.
Do you serve Southern Wisconsin?
Yes. We serve Southern Wisconsin communities including Salem, Trevor, Bristol, Silver Lake, Kenosha, Pleasant Prairie, and Twin Lakes.
What are your business hours?
Our office hours are 8 AM to 6 PM Monday through Friday and 8 AM to 2 PM on Saturday. We are closed on Sunday. Emergency garage door repair is available 24/7.
What is the best way to reach you?
Text or call us at (847) 917-3039, or schedule service online.
Is Garage Doors and More a local, family-owned company?
Yes. Owner Beau Bristol started Garage Doors and More as a family-owned and operated company in 2014, and he runs it today with his wife, Tracy, and a team of skilled garage door technicians. Our team brings over 25 years of combined hands-on experience. Learn more about us or read our customer reviews.
How long has Garage Doors and More been in business?
Garage Doors and More has been in business since 2014, when owner Beau Bristol started the company. Read our story.
Do you offer a warranty on your work?
Yes. Every new garage door installation includes a five-year workmanship and installation warranty that covers track misalignment, loose hardware, and door imbalance. New doors also come with a two-year maintenance warranty, with one evaluation per year of the mechanical components and safety features. We will let you know when your maintenance is due.
Are you licensed and insured?
Yes. Garage Doors and More is insured and licensed in Illinois. We also serve Southern Wisconsin as part of our service area.
Do you offer financing?
Yes. We offer financing, and we accept credit cards, debit cards, Zelle, and checks.
What do customers say about Garage Doors and More?
Customers rate us 5.0 stars on Google and 5.0 stars on Yelp, and we hold an A+ rating with the Better Business Bureau. Neighbors on Nextdoor also named us a Neighborhood Fave in 2021, 2022, 2023, and 2024. Read our customer reviews.
Still Have a Question About Your Garage Door?
Text or call Garage Doors and More at (847) 917-3039, or schedule service online. A real person from our family-owned team will get back to you.







