Update of the update: Annual maintenance went smoothly as per usual. Tracy was very organized and responsive to my available times, Craig called ahead to give me a heads-up to... read more crate my dog, and then was very thorough in going through what he saw, and what he recommended for the next maintenance visit. Updated Review: As always, my annual maintenance service is top-notch. Organized and friendly, and the technicians (last two times, Craig) are informative friendly and take their time to get the job done. Would never consider anyone else to work on my garage door. Awesome experience - start to finish. I tried Angry & Ed's service (Antioch) previously - but didn't really care for the "I should be lucky to have them fix my door" attitude. So it was refreshing when Beau showed up from Garage Doors and more. He was detailed and took his time explaining everything, which was a complete 180 from Angry & Ed's who were gruff and rushed to get out of there, not once thanking me.